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A Softphone Makes Calling Faster, Cheaper, and More Flexible
A softphone is a software-based phone system that allows devices like tablets, laptops, and cell phones to make and receive calls over the internet…
Why Customers and Companies Love Interactive Voice Response
In a world where time is money and patience quickly wears thin, Interactive Voice Response (IVR) technology can be a godsend for customer service…
How To Fix Mic Echo Before Everyone Bails on the Call
If you’re on a phone or video call and you suddenly hear your own voice on a slight delay, you’re most likely experiencing mic…
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Amy Nichol Smith
Digital.com takes a top-down approach to every category it covers. From websites and website builders to business communications, we invest countless hours in understanding what makes the industry tick. Then, we use every investigative method we have to uncover all the details about every brand out there—first-hand experience, sentiment analysis algorithms, mass surveys, and expert interviews are never off the table. We approach everything like a potential customer, but with the experience, time, rigor, and resources to do it at scale.
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